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Training Modules

Expert Led workshops

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Organization Training Programs are part of employee development programs which are conducted as value added services. These workplace workshops for your employees can be part of your Annual Training Calendar. We facilitate your employees on workplace skills such as Selling Skills, Sales Management  Skills, Customer Handling Skills and Exclusive Career Skills. The employer can upskill their employees to meet the core values and reputation of the organization.

Shaking Hands

SELLING SKILLS – POW Model

POW way of selling products and concepts to win client for life.

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  1. Product Pitch – FAB model – Features, Benefits

  2. Objection handling – Probing to Elicit and overcome objections

  3. Winning skills – Winning orders for life with personalised approach

 

Prospecting Skills is an additional session which increases footfalls.

SALES MANAGEMENT SKILLS – TIS Model

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TIS model helps to build winning teams and Maintain performance.

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  1. Team Building and Management

  2. Inventory Management

  3. Systematic efforts Management

 

Floor finance management is an additional session which increases profitability

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Business Meeting

Decision Making

Aligned, Quick at Interface AQI

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Decision Making workshop uses an exercise called SESRI. It is Scenario output, Environment mapping, Strategy tuning, Resource sharing, and Implementation map

​CUSTOMER CONCERN HANDLING SKILLS – MAS Model

Brand cost can be satisfied only by keeping customers happy through concern handling.

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1.    Mapping of customer concerns

2.    Analysing and acting on concerns

3.    Settling concerns 

Call Center Employee
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TIme management

Balancing life and results

 

​Time Management takes a 4 D tool which expands as Do, Drop, Develop and Delegate. Officers are trained on doing the exercise in day to day work to make and follow a plan.

Conflict Resolution

Negotiating Styles for Resolution

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Managers can be trained on higher skills of negotiation. The tool takes Competitive Collaborative paradigm as base.

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Branding & Positioning

Ensure profitability through branding

 

Branding exercise uses a tool based on internal external communication protocols design. Value, Communication, Delivery, Delight, VCDD is the tool.

Giving a Presentation

COW & CALF: Mentor the mentor - CALF

CREATING ORGANIZATIONAL WEALTH - COW

•The owner must be able to mentor the HODs or their children to lead the enterprise to future.

•They must learn and develop from COW session and conduct CALF program in their organisation. Creating Augmented Leadership Focus.

•Realisation that single leadership matters, and at the core of leadership is a person. So augmenting leadership is a very complex process.

•‘Developing better leaders than me, but remain their leader’

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DEFOG Group session Serial for SME Owner to develop as Mentors in orderto develop leaders in their organisation

 

1.Develop an enjoyable organisation on functional excellence

2.Develop Systems and Dashboard to optimise wealth creation.

3.Develop the future product portfolio – Diversification

4.Develop collaborative enterprises to multiply success

5.Develop the next gen leadership – Succession planning.

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COW & CALF Mentoring

1.To define the org

2.To measure parameters

3.To compare benchmarks

4.To integrate elements

5.To decide on investments

6.To apply technology

7.To collaborate

8.To succeed in CALF.

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